Cookie Policy
What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help websites remember information about your visit, making your next visit easier and the site more useful to you.
How We Use Cookies
Cape Breton Oil Heat uses cookies and similar technologies to:
- Ensure our website functions properly
- Remember your preferences and settings
- Analyze how our website is used
- Improve your user experience
- Understand which pages are most popular
Types of Cookies We Use
Essential Cookies (Always Active)
These cookies are necessary for the website to function and cannot be switched off:
- Session cookies: Keep you logged in during your visit
- Security cookies: Protect against fraud and maintain website security
- Load balancing cookies: Ensure the website loads efficiently
Analytics Cookies (Optional)
We use these to understand how visitors interact with our website:
- Google Analytics: Tracks page views, user sessions, and site performance
- Traffic analysis: Helps us understand which content is most useful
- Performance monitoring: Identifies technical issues and improvements
Functional Cookies (Optional)
These enhance your experience but are not essential:
- Preference cookies: Remember your settings and choices
- Location cookies: Help us show relevant information for your area
- Form data: Temporarily store information you've entered in forms
Third-Party Cookies
We may use third-party services that set their own cookies:
Google Analytics
- Purpose: Website traffic analysis and performance measurement
- Data collected: Page views, session duration, user behavior patterns
- Privacy policy: https://policies.google.com/privacy
Google reCAPTCHA (if implemented)
Managing Your Cookie Preferences
Browser Settings
You can control cookies through your browser settings:
Chrome: Settings > Privacy and Security > Cookies and other site data
Firefox: Preferences > Privacy & Security > Cookies and Site Data
Safari: Preferences > Privacy > Manage Website Data
Edge: Settings > Cookies and site permissions > Cookies and site data
Cookie Consent Management
When you first visit our website, you'll see a cookie consent banner where you can:
- Accept all cookies
- Accept only essential cookies
- Customize your preferences
- Learn more about our cookie use
You can change your preferences at any time by clicking the "Cookie Settings" link in our website footer.
Opting Out of Analytics
To opt out of Google Analytics tracking across all websites:
Impact of Disabling Cookies
Essential Cookies
If you disable essential cookies, some parts of our website may not function properly, including:
- Form submissions
- Security features
- Basic website navigation
Analytics Cookies
Disabling analytics cookies will:
- Not affect website functionality
- Prevent us from understanding how to improve our website
- Still allow you to use all features normally
Functional Cookies
Disabling functional cookies may result in:
- Having to re-enter preferences each visit
- Less personalized experience
- Some convenience features not working
Cookie Retention
Different cookies are stored for different periods:
- Session cookies: Deleted when you close your browser
- Persistent cookies: Stored for up to 2 years
- Analytics cookies: Typically stored for 2 years
- Preference cookies: Stored until you change your settings
Data Security
We implement appropriate security measures to protect cookie data:
- Cookies are encrypted where necessary
- Sensitive information is not stored in cookies
- Regular security assessments of cookie practices
Children's Privacy
Our website is not intended for children under 16. We do not knowingly collect cookie data from children under 16 years of age.
Changes to This Policy
We may update this Cookie Policy to reflect:
- Changes in our cookie practices
- New technologies or features
- Legal or regulatory requirements
We will notify you of significant changes by updating the "Last Updated" date and may provide additional notice for material changes.
Contact Us
If you have questions about our use of cookies or this Cookie Policy:
Your Consent
By continuing to use our website after seeing the cookie notice, you consent to our use of cookies as described in this policy. You can withdraw your consent at any time by adjusting your cookie preferences.
Legal Basis
Our use of cookies is based on:
- Legitimate interest: For essential and analytics cookies
- Consent: For non-essential functional cookies
- Legal compliance: As required by applicable privacy laws