Terms of Service

Agreement to Terms

By accessing and using the Cape Breton Oil Heat website (capebretonoilheat.ca), you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using this site.

Description of Service

Cape Breton Oil Heat operates as a lead generation and contractor referral service. We connect homeowners and businesses in Cape Breton Regional Municipality (CBRM) with qualified, licensed oil heating contractors. We do not directly provide heating services - we facilitate connections between customers and independent contractors.

Use of the Website

Permitted Use

You may use our website to:

• Request quotes for oil heating services
• Learn about heating services and contractors in CBRM
• Contact our referral service for assistance

Prohibited Use

You may not:

• Provide false or misleading information in service requests
• Use the service for illegal purposes
• Attempt to bypass or interfere with website security
• Submit spam, promotional content, or irrelevant requests
• Use automated systems to access the website without permission
• Reproduce, distribute, or modify website content without authorization

Service Requests and Contractor Referrals

Our Role

• We facilitate connections between customers and contractors
• We maintain a network of pre-screened, licensed professionals
• We do not guarantee contractor availability or service quality
• We are not a party to any agreement between you and a contractor

Customer Responsibilities

• Provide accurate information in your service request
• Communicate directly with referred contractors
• Make your own decisions about hiring contractors
• Handle all payments directly with the contractor you choose

Contractor Independence

All contractors in our network are independent businesses. They set their own:

• Pricing and payment terms
• Service availability and scheduling
• Work quality standards and warranties
• Business practices and policies

Disclaimers

No Warranty of Service

We provide our referral service "as is" without warranties of any kind, including:

• Contractor availability or response time
• Quality of work performed by contractors
• Accuracy of contractor information
• Successful completion of your project

No Liability for Contractor Services

Cape Breton Oil Heat is not responsible for:

• Work performed by referred contractors
• Disputes between customers and contractors
• Damage, injury, or loss related to contractor services
• Contractor licensing, insurance, or compliance issues
• Payment disputes or collection issues

Emergency Services Disclaimer

Limitation of Liability

To the maximum extent permitted by law, Cape Breton Oil Heat shall not be liable for any:

• Indirect, incidental, special, or consequential damages
• Loss of profits, data, or business opportunities
• Damages exceeding the amount you paid for our services (which is typically $0)

Indemnification

You agree to indemnify and hold harmless Cape Breton Oil Heat from any claims, damages, or expenses arising from:

• Your use of the website
• Your interactions with contractors
• Any work performed by contractors you hire
• Your violation of these terms

Privacy and Data Use

Your use of our website is subject to our Privacy Policy. By using our service, you consent to the collection and use of information as described in our Privacy Policy.

Intellectual Property

The Cape Breton Oil Heat website, including all content, design, logos, and functionality, is owned by us and protected by copyright and other intellectual property laws. You may not reproduce or distribute any content without written permission.

Modifications to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the website. Your continued use constitutes acceptance of the modified terms.

Termination

We may terminate or suspend your access to our website at any time, with or without notice, for any reason including violation of these terms.

Governing Law

These Terms of Service are governed by the laws of Nova Scotia, Canada. Any disputes will be resolved in the courts of Nova Scotia.

Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Entire Agreement

These Terms of Service, together with our Privacy Policy, constitute the entire agreement between you and Cape Breton Oil Heat regarding your use of our website.

Contact Information

If you have questions about these Terms of Service, contact us:

Acknowledgment

By using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.